Returns & Exchanges
At Kirschon, we want you to be completely satisfied with your home decor and furniture selections. If for any reason you are not happy with your purchase, we offer a 30-day return policy for all items in their original condition.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization number.
Secure Packaging
Carefully pack the items in their original packaging, ensuring all fragile home accents are properly padded to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for confirmation.
Inspection and Refund
Once our warehouse receives and inspects the item for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing